Reading body language: being offended
When someone becomes offended he takes one of the most famous gestures in body language which is called the defensive position. In the defensive position the person crosses his arms (folds them) and sometimes crosses his legs too. People take this body language gesture when someone says something that offends them or that doesn’t appeal to them.
Examples of the body language defensive position
Suppose you met a friend and the first thing he said to you was “hey, where did you get that awful shirt from? It doesn’t suit you at all”.
In such a case, if the comment bothered you then you might find yourself taking the body language defensive position. Because Your subconscious mind doesn’t think using logic it believes that by crossing your arms you will be protecting yourself from that comment you didn’t like and that’s why it’s was called the defensive position.
How to Deal With a person when he takes the defensive position
If you are in a negotiation with someone and he took the body language defensive position then know that he didn’t like something that you said
If someone took the defensive position after you criticized him then make sure to apologize to him because this gesture shows that he was offended.
If you were a sales person and you were talking to a customer about the price of a product then you found that he suddenly took the defensive position then try to be flexible and to talk about something else other than the price because his body language indicates that he didn’t like it.
Always use your mind to determine whether the defensive position was taken because the person was offended or because of any other reason. For example a person could take that position if he was feeling uncomfortable or cold.
Train yourself to avoid taking the defensive position
The defensive position can let you leave a bad first impression in a job interview or a business meeting. Its extremely important that you teach yourself how to avoid using that defensive position.